Delivery Information
At Gamers Arsenal, we aim to provide fast and reliable delivery to ensure you receive your gaming gear as quickly as possible. Below, you'll find all the details you need regarding shipping options, delivery times, costs, and our policies.
1. Shipping Methods
We offer a variety of shipping options to meet your needs. The available shipping methods and estimated delivery times will be displayed at checkout based on your location.
- Standard Shipping: Typically delivered within 5-7 business days.
- Express Shipping: Delivered within 2-3 business days.
- Overnight Shipping: Delivered within 1 business day (available for select locations).
2. Shipping Costs
Shipping costs are calculated at checkout based on your selected shipping method, the total weight of your order, and your delivery location. Occasionally, we offer free shipping promotions, so keep an eye out for those deals!
- Standard Shipping: Starting at $[amount].
- Express Shipping: Starting at $[amount].
- Overnight Shipping: Starting at $[amount].
3. Delivery Times
The estimated delivery time for your order will depend on the shipping method selected during checkout and your location. Please note the following details:
- Orders placed before [cutoff time] will be processed the same day.
- Orders placed after [cutoff time] will be processed the next business day.
- Delivery times are calculated from the day your order is processed and shipped.
Please be aware that delivery times may vary depending on your location, especially during busy periods such as holidays or sales events.
4. International Shipping
We currently offer international shipping to select countries. Shipping costs and delivery times for international orders will be calculated at checkout based on your destination. Please note that international customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in your country.
- International Delivery Times: Typically 7-14 business days depending on the destination.
- Customs and Duties: International shipments may be subject to import taxes, duties, and fees based on your country's customs regulations.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information. You can use the provided tracking number to monitor the status of your delivery via our shipping partner's website.
6. Shipping Restrictions
Some items may be subject to shipping restrictions due to size, weight, or hazardous materials regulations. If an item cannot be shipped to your location, you will be notified at checkout. Additionally, we do not ship to P.O. boxes or military APO/FPO addresses.
7. Delivery Issues
While we strive to ensure that your order arrives on time, there are instances where delays may occur due to unforeseen circumstances. If your delivery is delayed, we will do our best to keep you informed of any updates.
If your package is lost or damaged during shipping, please contact our customer support team within 48 hours of receiving your tracking information or delivery notification.
8. In-Store Pickup (If applicable)
If you are located near one of our physical stores, you can choose In-Store Pickup as a delivery option at checkout. Once your order is ready for pickup, you will receive an email with instructions on how to collect your items.
Contact Us
If you have any further questions or concerns about your delivery, feel free to contact us:
Email: [email protected]
Phone: [Your Contact Number]
Address: Gamers Arsenal, [Your Business Address]